COVID-19 Safety

Find out the steps we are continuing to take to keep you and all our users safe from the associated risks of COVID-19.

Cashless

Wherever possible, we urge you to pay for tickets and refreshments using our contactless card payment machines.

Cleaning

NAC will continue to fully sanitise all furniture and deep cleaning procedures as it has since the outbreak of Covid-19. Disinfecting of toilets and touch points will take place at regular intervals throughout your visit.

Hand Sanitiser

There are several hand sanitising stations located in the venue but do feel free to bring your own if you’d prefer. We would also ask that you wash your hands regularly.

Social Distancing

We politely ask you to  continue to respect social distancing when getting up from your seat and moving around indoor spaces.

Book with confidence

In the event of an event cancellation due to changes in government regulations, we will offer a ticket refund.

We would politely request you do not attend NAC if you have any of the following symptoms of COVID-19:

• A high temperature,
• A new, continuous cough
• A loss or change to your sense of smell and/or taste.

Other symptoms can be viewed on the NHS Website.

Please contact the box office on 01902 572090 if you have any concerns, or have been asked to isolate.

Getting Here

During the summer, The New Horizons Stage is based in the NAC car park. For this reason, we can no longer offer parking on site during the summer season. You may still park on Dunkley Street and the adjacent roads (no road parking on match days).

Please note, Blue Badge holders may access the small car park that remains on site. We would ask that you advise us in advance if you require this. All event areas, refreshments and toilets remain at ground level.

Latest News and Updates

We keep up to date with the latest guidelines using national and local government guidance. Remember, you can always find up to date event information from our website and social media pages.

Further Information

If you have any further questions, please do give us a call on 01902 57090 or email us and we will endeavor to help with any additional questions.